Privacy Policy

Your Privacy Matters

At Jaggha, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We've written this in plain language so you can understand exactly what's happening with your data.

By using Jaggha, you agree to the collection and use of information as described in this policy. If you have questions or concerns, we're here to help.

Information We Collect

Information You Provide

When you sign up for Jaggha or book a pilot, we collect basic information like your name, email address, phone number, restaurant name, and location. This helps us set up your account and get in touch with you.

Once you're using Jaggha, you'll add menu items, prices, descriptions, and images. This content belongs to you, and we use it only to provide the service to you and your customers.

Information We Collect Automatically

Like most web services, we collect some technical information automatically. This includes your IP address, browser type, device information, and how you interact with our platform. We use this to improve our service, fix bugs, and understand how people use Jaggha.

We use cookies and similar technologies to remember your preferences and keep you logged in. You can control cookies through your browser settings, though some features may not work properly if you disable them.

Customer Order Information

When customers place orders through your Jaggha menu, we collect order details like items ordered, quantities, special requests, and contact information (if provided). This information is shared with you so you can fulfill orders. We don't use this data for marketing purposes without your explicit consent.

How We Use Your Information

We use the information we collect to:

• Provide and improve our service
• Process your orders and manage your account
• Communicate with you about your account, updates, and support
• Send you important notices about changes to our service
• Detect and prevent fraud or abuse
• Comply with legal obligations

We don't sell your personal information to third parties. We don't use your data to show you ads from other companies. We're focused on providing you with the best restaurant ordering platform, not monetizing your data.

How We Share Your Information

We only share your information in these specific situations:

• With your permission: If you explicitly ask us to share something
• Service providers: We work with trusted companies that help us operate Jaggha (like hosting and payment processors). They're bound by strict agreements to protect your data
• Legal requirements: If we're required by law or to protect our rights and safety
• Business transfers: If we're acquired or merge with another company, your information may be transferred, but this policy will continue to apply

We never share your information for marketing purposes with third parties without your explicit consent.

Data Security

We take security seriously. We use industry-standard encryption to protect your data in transit and at rest. We regularly update our systems and monitor for security threats.

However, no system is 100% secure. While we do our best to protect your information, we can't guarantee absolute security. You should also take steps to protect your account, like using a strong password and not sharing your login credentials.

If we discover a security breach that affects your data, we'll notify you as soon as possible and take immediate steps to address it.

Your Rights and Choices

You have control over your information. You can:

• Access your data: Request a copy of the information we have about you
• Update your information: Change your account details anytime through your settings
• Delete your account: You can delete your account and data at any time
• Opt out of communications: Unsubscribe from marketing emails (though we'll still send important service-related messages)
• Control cookies: Adjust your browser settings to manage cookies

To exercise any of these rights, just contact us. We'll respond within a reasonable timeframe.

Data Retention

We keep your information for as long as your account is active or as needed to provide services to you. If you delete your account, we'll delete or anonymize your personal information, except where we're required to keep it for legal or legitimate business purposes.

Some information, like transaction records, may be retained for longer periods to comply with legal obligations or resolve disputes.

Children's Privacy

Jaggha is not intended for children under 13. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately and we'll take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy, regardless of where it's processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.

The "Last updated" date at the top of this page shows when we last revised the policy. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or how we handle your information, please don't hesitate to reach out. We're committed to being transparent and helpful.